At Crown Tours Lanka, we are committed to safeguarding your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your data when you use our tour and pick-up taxi services.

1. Information We Collect:

• We may collect personal information such as your name, contact details, passport information, and payment details when you make a booking or inquiry.
• We may also collect information about your preferences, interests, and any special requirements to provide you with the best possible experience.

2. How We Use Your Information:

• Your personal information is used to process bookings, arrange services, and ensure a seamless experience during your tour or taxi service.
• We may use your information to communicate important updates, offers, or promotions related to our services.

3. Data Security:

• We implement strict security measures to protect your personal information from unauthorized access, disclosure, or alteration.
• We use secure payment gateways and industry-standard encryption to ensure the safety of your payment information.

4. Data Sharing:

• We may share your personal information with our authorized partners, such as hotels, airlines, and transportation providers, solely for the purpose of fulfilling your booking.
• We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Marketing Communications:

• We may use your contact information to send you promotional emails or newsletters related to our services. You can opt out of these communications at any time.

6. Cookies and Tracking:

• Our website may use cookies and similar technologies to enhance your browsing experience and gather usage data.
• You can adjust your browser settings to manage cookies, but disabling cookies may affect certain features of our website.

7. Your Rights:

• You have the right to access, update, or delete your personal information. You can also request information about the data we hold about you.
• If you wish to exercise these rights or have concerns about your data, please contact us at [contact email/phone number].

8. Children’s Privacy:

• Our services are not intended for individuals under the age of [X]. We do not knowingly collect or store personal information from children.

9. Changes to Privacy Policy:

• We may update our privacy policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website.

10. Contact Us:

• For questions or concerns regarding your privacy or this policy, please contact our Privacy Officer at
• +94 (77) 906-8513
• hello@crowntourslanka.com

By using our services, you consent to the terms outlined in this privacy policy.